The Truth About AI Technology & How It Is Changing Recruitment
It’s always in the news, spreading fear about the robots ‘taking our jobs’. In fact, it’s predicted that AI could replace 16% of recruitment jobs in the next decade alone. But there’s an opportunity here, to help the smart recruiter. AI could help speed up the hiring process. It can take over the heavy lifting of data collection and analysis. This then enhances the tasks that need a human touch. Recruiters are free to provide personal service and to interview people based on their humanity.
Automated resume reading
Already, many companies use technology to speed up reading through piles of resumes. This will rise, along with algorithms that can predict how well a candidate will fit in at your company. This still needs ironing out, as Amazon recently learned. Using its past (mostly male) hires, the machine was giving male candidates preferential treatment. Prejudiced behaviours of the past created a bad pattern. AI offers a great opportunity to approach jobseekers without bias – but they also learn bad habits of the human programmers.
Personalised job adverts
We see Facebook adverts for things that interest us. Using the same logic, recruiters can target candidates with job adverts that highlight parts of the role that suit them. They can also offer a personalised perks and benefits package. Childcare vouchers would attract parents, while social events could entice younger employees.
Companies already use data to read between the lines to make assumptions about behaviour. So why shouldn’t they read more into publicly available information to understand workplace skills? There’s a wealth of it on platforms like LinkedIn. Soon enough, recruiters will be able to match candidates to jobs they don’t know, but which their experience has perfectly prepared them for.
Chatbots will step in when humans are busy
Some developers are already experimenting with using chatbots in lieu of resumes. Soon enough we will see chatbots taking off work from the plate of the recruiters. They can answer frequently asked questions or confirm interviews. This leaves the recruiter with time to place candidates in roles they’ll love.
Better later round testing
For many skills-based roles, candidates often need to complete tests to prove their competency. AI will be able to create an accurate picture, but also could tailor the tests based on the components of the role. It can also retest skills which candidates score poorly on – just to check if it was an honest mistake, or if there is a significant issue.
More human-focused interactions
With AI taking over the heavy-lifting, professionals are able to offer candidates more human touch points. From arranging interviews, to following up on next steps, recruiters will be able to get on with the job of actually recruiting. Plus, candidates will be glad to receive some rejection letters with genuine feedback.